Shipping policy
At BOUJEE, we understand the importance of a smooth and reliable shipping experience. We are committed to ensuring that your order reaches you safely and on time. Please review our shipping policy below for details regarding order processing, delivery, and shipping procedures.
Shipping Methods
We work with trusted courier partners to provide efficient and dependable delivery services across Pakistan. The shipping method used may vary depending on your location and the size of your order to ensure the best delivery experience.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. During sale periods, public holidays, or high-demand seasons, processing times may be slightly longer. We appreciate your patience and always strive to dispatch orders as quickly as possible.
Delivery Time
We currently offer nationwide shipping within Pakistan.
Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order details. Any applicable shipping fee will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive a confirmation message or email containing your tracking details. You can use this information to monitor the status of your shipment. Tracking updates may take up to 24–48 hours to appear in the courier system.
Shipping Restrictions
While we aim to deliver across Pakistan, some remote areas may experience longer delivery times or limited courier coverage. If we are unable to deliver to your location, our team will contact you promptly to discuss available options.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible. We will work closely with the courier service to investigate the issue and provide an appropriate resolution.
Policy Updates
BOUJEE reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please feel free to contact our customer support team. We are always happy to assist and ensure your shopping experience with BOUJEE is seamless and enjoyable.